Accidents rarely happen without warning. Everyone has at some point tried a near miss. You sigh in relief and move on. In a company setting the same logic applies, but reporting your incident lets your company learn from it and helps prevent future crashes.
This article is about how and why companies should go much further than the occasional audit written on social responsibility.
New ISO 9001:2015 standard comes with changes. Managers should be involved with quality management systems. Here are 7 ideas that work.
Case study about how a medical device developer works with their management system and process documentation in terms of controlling processes.