This article is about how and why companies should go much further than the occasional audit written on social responsibility.
New ISO 9001:2015 standard comes with changes. Managers should be involved with quality management systems. Here are 7 ideas that work.
Case study about how a medical device developer works with their management system and process documentation in terms of controlling processes.
This five tips about complaint handling will establish loyalty. It’s really important to handle complaints the right way and for that need the right tool.