Combine plans and pay only for what you use

Use both Starter and Pro plans in the same account and assign exactly the plan each colleague needs for their work.

Starter

Processes, roles and work instructions in one place.

€5 / user / month*

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* when paid annually.
about US$ 5.5 or AU$ 8

Pro

Make sure that tasks and forms are completed at the right time.

€25 / user / month*

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Cancel any time. No credit card needed.
* when paid annually.
app. US$ 27 or AU$ 40

Enterprise

Get a custom setup and integrate with your own systems.

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Understand

This plan includes:

  • Process Hierarchy to manage from 1-1.000 processes in a single place.
  • Process Drawing Tool that is simple to use, collaborative and browser-based. Export as .jpg or .svg (Visio).
  • Map Activities to Roles and show responsibilities dynamically for role clarity.
  • Reuse Processes and Activities as building blocks to avoid duplication of content.

  • Job Descriptions with processes, people and responsibilities.
  • Role Based Updates on process changes based on role.

  • In-page Rich Editor lets you edit instructions directly in the page.
  • Video and Images with simple drag-and-drop lets you create visual work instructions.
  • Connect with SharePoint and OneDrive to reference files in other places.
  • Upload Files to share templates.

  • Automatic Change Tracking for processes, work instructions and editors.
  • Manage Rights by Process to delegate ownership to the right people across the company.
  • Manage Rights by Feature to allow separate users to manage hierarchy, roles and users.

AD integration + SSO
Office 365 integration
G Suite Integration
Online Support
Help Center

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Need comments? Add this feature
for €5 extra per user / month using the ‘Starter+Comments’ plan.

Understand + Execute

All from ‘Starter’ plus:

  • Run Processes as Cases to automatically send series of tasks to the right roles at the right times.
  • Sync Case Files with SharePoint to save copies of all reports, images and files in SharePoint or OneDrive.
  • Measure Throughput Time against time targets per activity.
  • Automatic Reports on case status in real time.

  • Recurring Tasks lets you add daily, weekly or monthly tasks to any activity that show in calendars and apps.
  • Task Monitoring sends an email if a task is not done in time.
  • Task Reports to document compliance in printable reports.

  • Comments by users on any process or activity. Let editors reply in the right context.
  • Common Labels to flag comments and issues for follow up.
  • Manage Approvals by showing if you agree/disagree with a single click.
  • Manage Incidents by hiding issues that have already been resolved to users.
  • Notification Emails hourly, daily or weekly with comments to all processes and activities that you follow.

  • Common Form Library with forms that can be used across processes.
  • Distribute Forms with Tasks automatically to ensure registrations and compliance.
  • Add Forms to Activities to capture structured data on specific activities.

  • Case Performance Dashboard shows all cases in a single place for filtering on roles, throughput time, date, role and user.
  • Company Task Calendar shows all recurring tasks across your account in a single place.
  • Recurring Task Dashboard shows the worst performing tasks first and lets you drill down to understand problems activities.

  • See and Log Tasks at the right time on a phone or tablet.
  • Take Photos to add to tasks and forms and document compliance.
  • Add Files and Comments to share issues, ideas and questions in the work situation.
  • See Work Instructions with text, video and images on the factory floor or on the road.

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Understand + Execute + Improve

All from ‘Starter’ and ‘Pro’ plus:

  • Custom, 99.9% availability SLA
  • Migration Assistance
  • Process Success Reviews
  • Telephone Support
  • Online and Onsite Training
  • Dedicated Account Manager

Full Microsoft Graph Integration
Dynamics 365 Integration
Invoice Billing
ADFS integration + SSO
AES Encryption of form data
Private Azure Tenant
Available for Azure Germany

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Frequently Asked Questions


How does the trial work?

During 14 days you get free access to all Gluu’s features to Understand, Execute and Improve work. You can start working immediately and evaluate if Gluu is the platform for you. We consider all trial members full customers.


What happens when my trial ends?

If you have added your credit card (or requested an invoice) during the trial period, then your trial account will automatically become a regular account. Should you decide not to continue, then we’ll automatically delete your account and data after the trial ends.

Can I get my content, if I stop?

Yes! We don’t want to hold hostage. This is why we make it easy to print each process, role and activity page. You can also export your process, activities and task history as .csv files for use elsewhere.

How do I cancel my account?

Simply log in, go to ‘Billing’ and click cancel. Your plan is then cancelled from the next billing period and your credit card isn’t charged any more.

How can I get help to implement Gluu?

The Gluu platform is ready to use as soon as you create an account. It is made for self-service. However, if you’re short on resources and want help with mapping processes and getting colleagues on board then we offer professional services. The services are normally offered through local Certified Gluu Process Facilitators. However, if there is no partner in your area then we’re offering online consulting services delivered directly by our team and partners here in Copenhagen, Denmark.

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