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Business Process Management Glossary

What is a Bottleneck?

A bottleneck is an inefficiency in a process that slows progress, often by increasing the workload.

A bottleneck is a constraint in the process that creates a backlog of work to be done. These are typically not good for any process. 


The following questions may help the team understand the nature of the bottlenecks:

How to tackle bottlenecks?

Multiple solutions are available to tackle identified issues. It must go through a deep analysis to find the most suitable resolution.  Here are some suggestions of how to deal with bottlenecks:

Further resources of Bottleneck:


Explore more about different process improvement terms in our BPM Glossary.