What is Process Automation?

Process Automation is when machines or software is used to either support or replace people in a business process.

It can offer significant increases in efficiency and reduced operating costs. Typical processes which tend to get automized are gathering and storing large volumes of data and/or repetitive manual tasks. Another advantage is that process automation can help in the assurance of compliance for policies necessary for critical legal and regulatory compliance. BPMS can track and audit actions that indicate compliance with controls designed to ensure quality in production processes and the veracity of information supplied to regulatory bodies.

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Key Characteristics:

1. Efficiency Boost: Automation tackles routine and time-consuming tasks, freeing up human resources for more complex activities, thereby increasing overall productivity.
2. Cost Reduction: By automating repetitive manual tasks, businesses achieve cost savings through improved speed and accuracy, particularly beneficial in data-intensive processes.
3. Compliance Assurance: Business Process Management Systems (BPMS) with automation capabilities ensure adherence to policies, providing a comprehensive audit trail for regulatory compliance.

Applications:

1. Data Management: Automation improves accuracy and speed in tasks related to the collection, storage, and retrieval of extensive datasets.
2. Repetitive Tasks: Effective in handling routine tasks like data entry and invoice processing, reducing errors associated with manual intervention.
3. Compliance Tracking: Ensures every step aligns with regulatory standards, reducing the risk of issues and providing an audit trail for accountability.

Business Process Management Systems (BPMS):

BPMS plays a vital role in implementing process automation, offering a centralized platform for designing, monitoring, and optimizing business processes.

In conclusion, this is a transformative approach leveraging technology to streamline business processes, boost efficiency, and ensure compliance. Its applications range from data management to compliance tracking, contributing to the overall operational effectiveness of businesses.

Further Resources of Process Automation:

• International Society of Automation (ISA) – Process Automation
• Business Process Management Common Body of Knowledge (BPM CBOK, 2009), The Association of Business Process Management Professionals

Related Links:

• BPM Case Study on Norlys
• Robotic Process Automation
• Do you work for a machine or a living company?

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Explore more about different process improvement terms in our BPM Glossary.