Makigami is a highly structured process map. The map visualises, analyses and communicates any business process. Learn how to produce one here.
Build and integrate process hierarchies in your business! Give your employees a common language and clarify their critical business processes.
If BPM is failing then what does the road to failure look like? BPM’s successes are widely promoted. Its failures are hidden. Sometimes we can learn more about a failure than a success. This is a story about a company that did everything right and still ended up failing.