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quality management tools

Quality management

Quality management tools

Most people understand integrity is crucial to forming lasting relationships with others. However, in business, this is a rare topic. This post will argue that a company’s integrity depends on its ability to keep its quality system (e.g. ISO 9001: 2008) up-to-date.

lean management


Lean Management: How to delegate effectively

Effective delegation is a much overlooked leadership skill. If you can’t delegate then you can’t scale your time. Instead you will gradually become tied up in operations and not be able to develop the business. This post is about how to delegate effectively.

Process management

A democratic process management tool

One of the basic qualities of a good leader is the willingness and ability to listen and to act decisively. You have to act before problems grow big or opportunities disappear. This is a lot easier when your process becomes social and collaborative.