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ISO 9001:2015

Case studies

Case study: ISO 9001:2015 in small businesses

This is a case on quality management that meets ISO 9001 requirements. It’s the first in a series of cases that are based on conversations with European companies. With this series we want to show the many ways companies work with management systems and processes.

iso certificate

Quality management

Is your ISO certificate just for the wall?

80-90% of all ISO 9001 certified organizations were only certified because regulatory and/or customer pressure forced them into this. In such organizations the management system is often only on the agenda when an audit is coming up. At that time a few people scramble to update dated documents to reflect reality. Will the coming ISO 9001:2015 change this?

lean management

Lean

Lean Management: How to delegate effectively

Effective delegation is a much overlooked leadership skill. If you can’t delegate then you can’t scale your time. Instead you will gradually become tied up in operations and not be able to develop the business. This post is about how to delegate effectively.