Why you need to bring everyone to the table when you begin process mapping. Rather, than waiting until your proposition is almost complete.
Why creating a process hierarchy may keep your business afloat. Your process hierarchy is the blueprint for your businesses success.
Why don’t service companies invest in productivity tools – just like manufacturing companies? Peter Drucker estimated ten years ago that the service sector of today is where industry was in 1900. This post is about why and how you can start.
Meetings and workshops are the norms for analyzing, identifying and deciding on improvement initiatives. While they have their strengths on a team level they show their limitations when we’re trying to improve cross-functional business processes.