I work as a ‘Knowledge Producer’ here at Gluu. Among other things, this means creating a lot of learning material for both internal and external use. The […]
Why you need to bring everyone to the table when you begin process mapping. Rather, than waiting until your proposition is almost complete.
Why creating a process hierarchy may keep your business afloat. Your process hierarchy is the blueprint for your businesses success.
Why don’t service companies invest in productivity tools – just like manufacturing companies? Peter Drucker estimated ten years ago that the service sector of today is where industry was in 1900. This post is about why and how you can start.