Map who is responsible for every activity

Ensure that complex processes are done the right way across roles and departments.
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“We still have a large number of IT systems but Gluu is where work starts in most cases.”
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Louise Hellmund Quality Manager, Berry Superfos

Select a process and see its details

Smart version control
Turn selected revisions into versions and update the right people.

Seven standard activity types
Show Risks, Touch Points, Systems and more in diagrams.

Map activities to roles
Show how work flows across roles to bring role clarity.

Reuse activities across
Make reusable flows and activities to avoid duplication.

An example of using Gluu to produce work instructions

Embed video from any source
Add videos to explain complex tasks.

Ensure consistent formatting across
Faster reading and easier understanding.

Drag and drop images
Quickly add screen shots and reduce text length.


Standardize how work is done

Organise systems, files and instructions around activities. Save time and avoid rework and errors. See more


Delegate process work with peace of mind

Let different people manage different processes to ensure buy-in – without loosing control.

Process Rights management with gluu

Automatic change tracking
Save time and keep a full revision history.

Manage rights by process
Delegate process ownership to the right people.

Manage rights by feature
Keep central control of your process hierarchy and roles.

Full account audit trail
Improve security and ease auditing.

Gluu Manage your process architecture

Show how processes connect
Automatic visualisation of all connections.

Label processes to create collections
Tag to group by business priority.

Filter for easy auditing and reporting
Combine more than 20 filters.


All your processes connected in real time

Manage +1,000 connected processes using the process architecture of your choice (e.g. APQC).

Business problems that Understand helps solve

Improve processes

Reduce cycle and throughput time to save cost.

Standardise work

Reduce complexity by making instructions easy to understand and find.

Reduce IT and training cost

Reduce license numbers by knowing who needs what.

Prepare for digitalisation

Save time and cost by avoiding new process mapping for each digitalization project.

Meet compliance requirements

Filter activities based on compliance need such as risk and GDPR.

Prepare for certification

Get 90% of the way to certification and avoid separate QMS systems.